What do you do when you have a shitty creative that is to the brief and a kickass creative that is absolutely useless?
Imagine you need to sell a soap. Imagine that for the sales to move, “strategically”, the brand needs to say,
“This soap will make your elephant like skin into a soft and smooth love affair between velvet and cuttle fish”.
(Because research says so. Perhaps you are in 22nd century Japan and people are really into cuttle fish skin implants.) But the creative team is bored of soaps and they hate soft things. The like edgy things, like armadillo’s back. So they are not really inspired with the whole thought of ‘soft like a cuttle fish’ shtick. Just to get the servicing and planners off their backs, they create something. It says
“Remember that time when you got drunk and left your hand in a water jar for the night and the skin went all mush? That’s how soft your skin will be when you use this soap.”
But in 22nd century Japan, they don’t drink anymore and they don’t have jars anymore. So no one understands what the ad is saying. And the ones who do understand are violently retching. But hey, that was to the brief! “So shut your soft ass up, servicing people” says the creative guy.
The other creative route they prepare says,
“Your elephant skin is sexy as it is. But you can make it sexier with this armadillo fart scented soap that is totally out of this world. Wow. So. Much. Armadillo.”
For some reason, armadillo fart scent is all the rage in 22nd century Japan. Its not just a scent, it is a way of life for the young there. It is like #YOLO, but more chill. So you know the ad has the potential to go viral. The young (who are not the TG) would devour this campaign whole. It looks amazing. Fabulous. I mean, creative teams are crying over the beauty of the whole campaign. It is that good. But, our customers with elephant skin are older people. They are old school. They don’t even know armadillos or their farts.
But it’s a pitch. and this one client is excitable. easily so. You know he will love the second route. Because, remember, all our decisions are emotional. And the first route is not exciting by design. Perhaps he feels these are only two choices for him. Perhaps his guts are reactive and they have reacted positively.
You take both routes to the client to keep everyone happy. Client likes the second route. We get the business. In a year’s time, it will be agency review time.
And the client will keep on choosing armadillo farts over cuttle fish, because agency can’t always afford to push for the seemingly right solution at the expense of their business. Who knows what will work at the end of the day, anyways. You can only make educated guesses and hypothesis.
And pitches go on.